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Terms of Use for Buyers


The following Terms of Use (“ToU”) is a legally binding, non-exclusive, royalty-free agreement between You and www.beyondfamouslabels.com, a service provided by ‘Yo Sports Management Private Limited’ a company incorporated under Companies Act, 1956 having its registered office at 506, A-Wing, Kanakia Western Edge II, Western Express Highway, Borivali East, Mumbai, Maharashtra 400066 (hereinafter referred to as “BFL”). This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access to or usage of www.beyondfamouslabels.com website (“Website”). Please read the ToU, Privacy Policy carefully and be sure you understand it fully.

This document is an “electronic record” in defined in Section 2(t) of the Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules thereunder and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please Note that BFL provides services both domestically all over India and to international locations being Afghanistan, Albania, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia, Botswana, Brazil, British Virgin Is., Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Cent Afr Rep, Chad, Chile, China, Colombia, Congo, Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Democratic Republic of C., Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guinea, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Iran, Iraq Republic, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Monte Negro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, NL Antilles, Norway, Oman, Pakistan, Palau, Palestine Authority, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion Island, Romania, Russia, Rwanda, Saipan, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, PSE, SIG, SJU, Rest of Country, Slovak Republic, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St Maarten, St Martin, St. Lucia, St. Vincent, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicosi, Tuvalu, U.A.E, Uganda, Ukraine, United Kingdom, Uruguay, U.S.A., Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Virgin Islands, Wallis & Futuna, Yemen, Yugoslavia, Zaire, Zambia, Zimbabwe. Please confirm that your country is included within the list of countries provided herein before placing an order.

For the purpose of this ToU, Registered User/Guest User and wherever the context so require, ‘”You”, “your” shall mean any natural or legal person who is accessing the Website, its contents and using the services offered on or through the Website and has agreed to become a member of the Website by providing information (as provided in Privacy Policy) while registering on the Website as Registered User / Guest User, using the computer systems of the Website and accepted this electronic version / electronic record of the ToU and has allocated himself/herself a unique identification User name (“User ID” and “Password”) to become a Registered User or have been identified as Guest User by providing cell number and email id. You are bound by the ToU even while browsing the Website even generally including but not limited to browsing through products, product reviews, Seller reviews etc, thereby utilizing any of the services provided by BFL. Further, reference to “We”, “Us”, “Our” and “BFL” shall mean Yo Sports Management Private Limited and includes its associates, affiliates and subsidiary(ies).

The ToU along with any additional terms and conditions of Third Party Sellers (“Sellers”) describes and controls your legal relationship with BFL or Sellers respectively. The Website is only a platform that can be used by Users/Buyers (including You) to reach a larger base of Designers who yet are without the spotlight, despite having the talent to bring freshness, spark and dynamism to the world of design and fashion. When You use any of the services provided by us through the Website including but not limited to providing or relying on customer reviews, You are governed by these ToU. At no time shall BFL hold any right, title or interest over the products or have any obligations or liabilities in respect of such sale and purchase of products.

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the ToU or the right to use the Website by You contained herein or any other section or pages of the Website or any linked sites in any manner whatsoever.

  1. Registered User/Guest User Account, Changes and Termination

    As a new Registered User / Guest User, this ToU, BFL’s terms and conditions of Sale and Privacy Policies and any changes made herein, from time to time, shall be effective and binding upon your ‘Acceptance’. ‘Acceptance’ shall mean your affirmative action in clicking on ‘Check Box’ and on the ‘Continue’ button as provided on the registration page or clicking on ‘Pay Now’ button while transacting as Guest User or such other actions that implies your acceptance. If You do not agree or are not willing to be bound by the terms and conditions of this ToU and BFL’s Terms and Conditions of Sale and Privacy Policies on personal information provided by You, please do not click on the ‘Check Box’ and on ‘Continue’ button or click on ‘Pay Now’ button and do not seek to obtain access to or otherwise use the Website. You shall not claim invalidity of this ToU merely on the grounds that this is being concluded electronically. One User can create only one Registered User Account only and no User are permitted to transfer or interchange the Registered User Account. As long as You comply with the ToU, we grant You a personal, royalty-free, non-exclusive, non-transferable, and limited privilege to enter and use the Website.

    These ToU could be changed, altered, edited, amended, modified, reviewed, revised or substituted by BFL at any time with or without prior notice and Registered Users are advised to regularly check for any amendments or updates to the terms and conditions contained in this ToU and in BFL’s Terms and Conditions of Sale and Privacy Policies on personal information provided by You. If the revised version of this ToU includes a Substantial Change, BFL will provide You with 10 days’ prior notice of such Substantial Change/s by email provided by You while creating a Registered User Account. For the purpose of this ToU, the term “Substantial Change” means a change to the terms of this ToU that reduces your rights or increases your responsibilities.

    The agreement with BFL can be terminated by closing your Registered User Account. Notwithstanding the foregoing, these provisions set out in these ToU which by their very nature survive are meant to survive termination, shall survive the termination of your Registered User Account.

    FEE POLICY:

    The Website does not charge any registration/membership or browsing fee. However, the Website reserves the absolute right to alter the Fee Policy from time to time. In the event, the Website alters its services, it may introduce new fees for such altered services. All such fees that the Website may charge will be intimated to the Users of the Website. The Sellers continued use of the Website shall be deemed as an acceptance of the amended terms and conditions.

  2. Eligibility:

    You should be at least (18) eighteen years old since this is the minimum age to enter into a legally binding contract under the Indian Contract Act, 1872. Any User under 18 years of age who is intending to avail the services of the Website should do so through his or her legal guardian in accordance with applicable law. By accepting the ToU or using or transacting on the Website, the User irrevocably declares and undertakes that he/she is of legal age i.e. 18 years or older and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws. If any person is using the Website on behalf of any corporation, company, institution, association or other entity, the person should be authorized by such corporation, company, institution, association or other entity to use and access the Website.

  3. How to use the Website:

    The Website is a platform that You utilize to meet and interact with one another for their transactions. You can submit suggestions, ideas, comments or questions to any Seller in relation to the products being sold by them. Based on your experience of the use of products, You can provide accurate, truthful, honest, precise and concise reviews/comments on the Website about the product (“Your Content”). BFL is merely an intermediary, is not a party and hence does not interfere in the transaction between Buyers and Sellers. Consequently, BFL has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of Sellers to sell items or the ability of You to pay for the products. You are solely responsible for your decision which can be based on any information (including product description, usage, reviews) provided on the products by any person (including Seller, Third Party or any other User), and for the resolution of any disputes that arise between You and any other person because of your decision. Seller is solely responsible for determining the terms and conditions (including price, shipping costs, payment methods available, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products) offered and thereby accepted by You as a Buyer.

    You unconditionally agree, undertake, declare and confirm that you shall not to post, host, display, upload, modify, publish, transmit, update or share any of Your Content that:

    • a) you do not own, or control all of the rights or that it belongs to another person;

    • b) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever, or unlawfully threatening or harassing, including but not limited to ‘indecent representation of women’ within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

    • c) harm minors in any way;

    • d) infringes or violates any patent, trademark, copyright, trade secret, publicity or privacy rights or other proprietary rights of BFL, Designer/Seller or any third party;

    • e) false, misleading, deceptive, ambiguous or inaccurate in any way leading to exaggeration, overstatement or over highlighting the attributes of any items in Your Content with a view to mislead other users in any manner;

    • f) violates any law for the time being in force;

    • g) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

    • h) impersonate another person;

    • i) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

    • j) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation;

    • k) interferes with another’s use and enjoyment of the Website;

    • l) delete or revise any content posted by any third party;

    You also admit, acknowledge, understand and recognize that:

    • a) Any use of the Website or other provisions of the Website in violation as provided herein, violates these ToU and may result, in among other things, termination and suspension of your Registered User Account and your rights to use the Website.

    • b) BFL does not make any representation or warranty as to specifics (such as quality, value, saleability, condition etc.) of the products or services proposed to be purchased on the Website.

    • c) does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such terms between the Buyers and Sellers.

    • d) All discounts, offers (including exchange offers) are by the Seller/Designer and not by BFL.

    • e) BFL does not make any representation or warranty as to the brand used, creditworthiness, identity etc. of any of its listed Designers/Sellers and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.

    • f) All products listed on the Website are on an “as is” and “as available” basis. Images of products are for and by reference only and actual product may vary from the corresponding image displayed. BFL disclaims any liabilities arising out of any discrepancies to this end.

    • g) all Your Content may be visible to, sent to, and viewed by all other users of the Website, and you expressly waive any privacy rights you may otherwise have to Your Content.

    • h) Contract between the Designer/Seller and you are strictly a bi-partite agreement and BFL is not involved in determining the terms and conditions including price, return/exchange policy, payment options available, mode and time of delivery, after sales services etc. BFL does not claim responsibility in any manner whatsoever (including but not limited to unsatisfactory, unacceptable, substandard, delayed performance or non-performance of services or non-payment/delayed payment by you). BFL does not at any point of time during any transaction come into or take possession of or gain any title, rights, claims or obligations for of any of the products or services offered by Seller.

    • i) that the payment facility provided by BFL is neither a banking nor financial service, but merely a facilitator providing an electronic, automated online electronic payment facility for receiving payment, or payment on delivery (PoD), collection and remittance for transactions on the Website using the existing authorized banking infrastructure and credit card payment gateway (PG) network. Further, by providing payment facility, BFL neither acts as a trustee nor fiduciary with respect to transaction or transaction price.

    • j) Use of the payment facilities provided by the Website shall not render the BFL liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products listed on the Website. The Website shall not be responsible for any damages, interests or claims arising from not processing a transaction.

    • k)You agree to provide accurate information, such as credit/debit information for purchasing products on the Website. You further warrant that you shall not use payment information or instrument that is lawfully owned by another user. The Website shall not utilize or share with any third party unless required as per law, regulation or court order or in accordance with the terms of the Privacy Policy. The Website disclaims all liabilities arising out of loss of any information pertaining to the confidentiality of the credit/debit card details. In addition to these Terms, the terms and conditions of the bank or other financial institution shall also be applicable to you. The Website disclaims any liability arising out of declining of payment by such bank or financial institution.

    • l) Display of the Designers/Sellers products or related information on the Website in no manner can be treated or construed as an endorsement or advertisement of such products by BFL.

    • m) BFL may advertise and/or market Your Content on social media platforms including Facebook, Instagram, Tumblr, Twitter, and similar sites and the applications related thereto.

    • n) BFL may access, use or disclose any information to government agencies about you or your use of this Website, including, without limitation, any user content, personal information and other information for the purpose of verification of identity, or for prevention, detection, investigation, prosecution, cyber security incidents and punishment of offences; to protect and defend the rights or property of BFL; or to protect the safety of BFL, its affiliates, parent, their respective directors, employees, officers, customers or the public.

    • o) You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules made there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT/GST, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our service and purchase of products or services;

    • p) BFL has no control over the third party user generated contents and does not provide any guarantee with respect to any such content and BFL shall not be held liable for any loss suffered by you based on your reliance on or use of such data/content;

    • q) BFL is not responsible for the use of any personal information that you publicly disclose or share with others on the Website.

    • r) BFL do not monitor but reserve the right to review, monitor, edit and delete, at its sole absolute discretion, any of Your Content for any or no reason without notice.

    • s) You shall not, either alone or in conjunction with other users, manipulate or attempt to manipulate the prices of any item being sold or purchased on the Website.

    • t) You may not use this Website or the BFL’s content for any purpose not related to your business. You are specifically prohibited from: (a) downloading, copying, storing, modification, re-production, re-transmitting or publishing any or all of the Website or BFL content without, or in violation of agreement with BFL; (b) conducting any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting); (c) using this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; (d) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (e) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (f) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (g) sending unsolicited email, including promotions and/or advertising of products or services; or (h) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws, publicity and privacy laws, moral rights, and applicable communications regulations and statutes and can invite civil or criminal liability.

    • u) you will not interfere with the security of, or otherwise abuse this Website or any system resources, services or networks connected to or accessible through this Website. You are allowed to use this Website only for lawful purposes and activities; and

    • v) This Website may also contain links to other websites, which are not operated by the BFL, and BFL has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.

    • w) Solely to enable us to use the information you provide to us with and so that we do not violate any rights you might have in your information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and sub-licensable (through multiple-tiers) right to exercise the copyright, publicity or database rights or any other rights you have in your information or in any media now known or not currently known with respect to your information. We will only use your information in accordance with the ToU and privacy policy applicable to the use of the Website.

  4. Representation and Warranties:

    You represent and warrant that:

    • a) you have the full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder;

    • b) you are under no legal disability or contractual restriction that prevents you from entering into this agreement;

    • c) you are at least 18 years of age;

    • d) Your Content and all parts thereof are owned and/or controlled by you, unencumbered and original works and are capable of copyright protection;

    • e) if the Content consists in whole or in part of design elements, fonts, clipart, sprites, vectors, brush tools and the like that are included in design programs, the end user license agreement, terms of service or the equivalent license held by you permits you to incorporate such elements in Your Content created by you, and to license such Content to BFL for the purposes set forth herein.

    • f) the Content does not violate any applicable laws and/or regulations, and does not infringe the copyright or any other rights of any third party, including, without limitation, trademark rights and the rights of privacy and publicity.

    • g) there is no suit action or claim or other legal or administrative proceeding now pending or threatened which might directly or indirectly affect Your Content or which might in any way impair the rights granted by you hereunder.

  5. General Terms and Conditions of Sale Between Seller and You:
    • a) Placement of order by you with the Seller on the Website:

      • By placing an order on the Website, you initiate the Transaction by making an offer to buy the product(s) to the Seller on terms and condition stated by the Seller in that listing. Please confirm that your country is included within locations wherein BFL provides service.
      • You may have the option to purchase out-right any product listed on the Website or if available with the Seller, place an order as per your requirement (pre-order/custom made).
      • You will be required to confirm/enter a valid phone number, address of billing and delivery and email address while placing an order on the Website. By registering your phone number with us, you consent to be contacted by BFL via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. BFL will not use your personal information to initiate any promotional phone calls or SMS.
      • Even after you place the order, the Seller retains the right to cancel any such order placed (fully or partly) by you, at its sole discretion. Any cancellation shall be intimated to you by way of an email/SMS and any transaction price paid by you in case of such cancellation by Seller, shall be refunded to you proportionately.

         

    • b) Price, Tax and Shipping Charges

      • All prices will be in Indian rupees for domestic purchases and in US Dollars for purchases made internationally and determined by the Sellers.
      • Sellers may issue promotional codes for promotional purposes only and these are to be used against purchases from the issuing Seller’s products only. Promotional codes have no cash value and cannot be exchanged for money or credit.
      • Prices for Products are subject to change without prior notice, and at any time whatsoever, irrespective of whether an item has been earmarked/wish listed by you. The Website disclaims any and all claims and/or liabilities arising from such revision in prices.
      • All applicable taxes payable by you will be separately reported in the cost for purchasing the product and should be available to view in all order related emails.
      • The Payment on Delivery (POD) charge can be viewed at the time of placing the order and in all order related emails, if the same is available and selected on a transaction.
      • For Domestic and International Shipping, there no separate charge for shipping and handling fees. However, this does not include any octroi, entry fees, dynamic fuel surcharge, extended service area surcharge etc. levied by any particular state or city or country and should be paid separately by you to the Logistic Partner at the time of delivery for each shipment in cash or by debit/credit card. For orders shipped internationally, surcharges should be paid in US Dollars.
      • Further, please note that services for International Shipping is available from Monday to Friday and products would be delivered on weekdays only. In the event, you want the order to be delivered on a Saturday, additional charge of ₹1500 per Shipment would be applicable or as may be levied by the logistic partner from time to time.

         

    • c) Payment

      • You have specifically authorized BFL or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Payment on Delivery to and from Sellers in respect of transactions through Payment Facility
      • BFL may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment from/to Buyers and Sellers. The Website shall initiate the remittance of the payments made by the Buyer.
      • While availing any of the payment method/s available on the Website, the Website will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the Seller/User due to:
        • Lack of authorization for any transaction/s, or
        • Any payment issues arising out of the transaction, or
        • Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by a User;
        • Decline of transaction for any other reason(s)
      • At Sellers’s discretion, for domestic shipping and for purchases not above Rs. 20,000/- (Rupees Twenty Thousand Only), he can provide Payment on Delivery (POD) option to you. POD option may not be available for specific pin codes. The Logistics Partner shall facilitate in collecting payment by credit/debit card (and not cash above Rs. 20,000/-). PoD fees payable by you will be separately reported in the cost for purchasing the product and should be available in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
      • Notwithstanding anything contained herein, the Website reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the creditability of the User.
      • You will receive a notification by email or SMS at the email address or mobile number provided by you to BFL confirming receipt of payment after the payment for order has been successfully received;
      • BFL reserves the right to refuse to process transactions placed by you (including when you select Payment on Delivery option), if you may have a prior history of questionable charges (including without limitation suspicious transactions, breach of any agreements by you with BFL or breach of any policy). Consequently, you acknowledge that there can be delay in delivery of products to you.

         

    • d) Delivery of Order

      • The offer to purchase products initiated by you is accepted by the Seller when the product is dispatched and a notification by email or SMS is sent to you that the product has been dispatched to you;
      • he date of completion of transaction shall be the day the order is delivered at the address provided by you while placing the order (which includes instances when an item is gifted by you) and the same has been acknowledged. At this point, the responsibility of handling the products passes on to you;
      • The Seller shall be required to dispatch the products for every transaction to you within the time period as provided in the policies and time period stipulated by the Seller in his listing. All deliveries shall be made on a best efforts basis. Further, the Seller will be taking transit insurance for products sold on the Website.
      • For each Transaction, the Seller is required to use the services of Logistic Partner of BFL for dispatching and delivery of products.
      • The Seller will send a notification by email or SMS at the email address or mobile number provided to BFL confirming dispatch of products as per the order.
      • The Seller/s can send multiple parcels for different products purchased in a single order.
      • BFL shall not be responsible for any delay in delivery of products to you or for any damage to the product in transit due to mishandling by the Logistics Partner. BFL shall not compensate for any mental agony caused to you due to delay in delivery or mishandling of products.
      • The Seller shall be responsible to pay damages, if any, to you.
      • Please review our Shipping Policy (link) which applies to products through the Website.

         

    • e) Cancellation of Order

      An order can be cancelled either by BFL, Seller or by you;

      • By BFL:

        BFL can cancel transactions placed by you may have a prior history of questionable charges (including without limitation suspicious transactions, breach of any agreements by you with BFL or breach of any policy).

      • By the Seller:

        The Seller can cancel any transaction or part of it placed by you if the product has been Out of Stock after the purchase was made.

      • By you:

        You may cancel out-right purchase transaction or part of it at no cost any time before you receive a dispatch notification by Email\Sms that the product has been dispatched. Pre-ordered or custom made transactions cannot be cancelled by you.

         

      In the event, the order is cancelled as mentioned above, you are entitled to full refund and any amount paid is refunded by BFL to you in the account used for payment, as soon as the order is successfully cancelled.

      PLEASE NOTE: Pre-ordered or custom made order placed by you CANNOT be cancelled by you.

    • f) Return Policy

      The Return Policy primarily depends upon the Seller whose products you have purchased. We advise you to please read the seller’s return policy carefully before placing your order. You can check the same on the product page.

      In case there is an issue with the product you have received, following options could be availed:

      • Replacement
      • Exchange
      • Refund (PLEASE NOTE THAT ITEMS SHIPPED INTERNATIONALLY CANNOT BE REFUNDED. DEFECTIVE /INCOMPLETE ITEMS WILL BE REPLACED BY THE SELLER.)

      However, no products will be eligible for return/refund/exchange:

      • If the product has been damaged by you;
      • You have asked for a replacement/exchange/refund after 5 days of delivery,
      • Product have been washed, used, soiled, damaged, stained or is without original tags or seals;
      • If as per the Seller the product returned is not the Product that was delivered.
      • Without Correct and complete product including freebies and accessories are returned.
      • Unless shoes are tried on a carpeted surface and should be returned unmarked and in their original, undamaged shoebox as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted.
      • For Intimate Apparel, Briefs, swimming costumes and bikini bottoms unless it is tried on over underwear, without removing the protective adhesive strip. Returns may not be accepted if this strip has been removed or if items are soiled.

      Subject to Seller’s return policy, following options are available in different scenarios:

      • Replacement if Wrong product received;
      • Another Shipment,if Part/Accessory missing;
      • Replacement if product was defective;
      • Refund if Seller Description/Specification Wrong and do not match with the product received by the Buyer;
      • Exchange if there is a size issue of the item.

         

    • g) Return Procedure

      • To return a product in your order, just follow the simple steps below:
        1. Log into you User Account.
        2. Go to My account- Select orders
        3. Click on return- Click Return against the product you wish to return.
        4. fill up the form- Type the reason for which product returned.
        5. Submit Request
      • Once the return request is placed, the item you wish to return will be picked up from the place it was delivered.
      • The replacement or the exchange item would probably be delivered at the same time when an item is returned.
      • The refund on items returned will be processed within 3 days after the item is delivered to the Seller and the Seller has checked, verified and confirmed the returned item.

         

    • h) Refund Policy

      • Refund, if any, shall be made by BFL at the same Issuing Bank from where transaction price was received. Transaction Price includes basic price of the products plus applicable surcharges.
      • Refund shall be made in Indian Rupees only;
      • In case you do not raise a refund, claim using Website features within the stipulated time, it would make you ineligible for a refund.
      • Fee charged by the Logistic Partner on Payment on Delivery option will not be refunded.
  6. Limitation of Liability:

    Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall BFL or any of its employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of BFL has been advised of or should have known of the possibility of such damages. The Website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will BFL be held liable for any losses or claims arising out of such inaccessibility to the Sellers and the Sellers expressly waive any claims against BFL in this regard.

  7. Disclaimer:

    This disclaimer constitutes an essential part of this agreement. This Website is provided by BFL on an “as is” and “as available” basis. BFL makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on this Website. To the full extent permissible by applicable law, BFL disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, BFL disclaims any and all warranties, express or implied, for any merchandise offered on this Website.

    You acknowledge that your use of the Website is at your sole risk as to cost and consequences for reasons including but not limited to (a) errors, omissions, mistakes, or inaccuracies of any content; (b) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Website; (c) any unauthorized access to or use of our servers and/or any and all personal information stored therein; (d) any interruption or cessation of transmission to or from our servers; (e) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Website by any third party; (f) any loss of your data or content from the Website; (g) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via Website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the BFL parties are advised of the possibility of such damages; (h) the disclosure of information pursuant to these ToU or our privacy policy; (i) your failure to keep your password or account details secure and confidential (j) loss or damage which may be incurred by you for any reason whatsoever.

    Notwithstanding its reasonable efforts in that behalf, BFL cannot control the information provided by other Users, which is made available on the Website. You may find other User’s information to be offensive, harmful, inaccurate, erroneous, ambiguous, misleading or deceptive. BFL disclaims any such information and requests users to use caution and practice safe trading when using the Website. BFL disclaims any risks associated with dealing with foreign nationals, underage persons or people acting under false pretence.

    This disclaimer does not apply to any product warranty offered by the manufacturer of the item.

  8. Intellectual Property Rights:

    Intellectual Property Rights (“IPR”) for the purpose of these ToU shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks, displaying rights, distribution rights, selling rights, reproducing rights, performing rights, communicating rights etc. in relation to the Website.

    All IPR on the Website exclusively belong to either the Website or the Designers/Sellers, as the case may be.

    The Parties hereto agree and confirm that no part of any Intellectual Property rights mentioned hereinabove is transferred in the name of User and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.

  9. Indemnification:

    You agree to defend, indemnify and hold BFL harmless from and against any and all claims, damages, costs, losses, judgements, penalties and expenses, including attorneys’ fees, arising from or related to

    • a) your use or inability to use the Website;
    • b) Your violation of any these ToU;
    • c) any representation or warranty contained herein;
    • d) Your unauthorized use of the third-party content;
    • e) Your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right;
    • f) Any claim that Your Content caused damage to a third party.
  10. Privacy:

    Protection of your privacy is of utmost importance to us. We store, process and protect your information including any sensitive financial information collected (as defined under the IT Act, 2000), if any, on reasonable technological security measures and procedures in accordance with the IT Act, 2000, and the rules thereunder. Please refer to our current privacy policy which is available on PRIVACY POLICY (link). For all purposes, Privacy Policy is considered part of this Agreement.

  11. Notice Procedure:

    If any User believes that any objectionable content is hosted on the Website or the user’s rights are being infringed, such user shall immediately inform the Grievance Officer by following the Website’s Notice Procedure mentioned below. The Website will endeavour to remove such content as soon as possible after investigation. No untrue or false information or allegation shall be made by the user and if any user is found misusing the notifying procedure, the Website reserves the right to terminate such user’s account and shall take appropriate legal action, civil and criminal, against the user.

    It is repeated and reiterated that BFL’s role and responsibility is completed on taking down the infringing or objectionable content as alleged in the notice and BFL shall in no manner be liable for or in relation to the infringing or objectionable content. BFL shall in no manner be involved in trying, contesting, mediating, negotiating or conciliating the dispute or differences between the user who notifies the objections and the user against whom the objections are raised.

    All your communication with BFL will be of a professional nature only. You will not contact BFL to harass, intimidate or threaten any person, or to promote any cause, which You may support. You will be subject to Our T&Cs and privacy policy. BFL shall not be held accountable for delays in receipt of notices by post.

  12. Force Majeure:

    We shall not be liable for any failure to perform any obligations under this ToU, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case its obligations shall be suspended for so long as the Force Majeure Event continues. “Force Majeure Event” means any event that is beyond BFL’s reasonable control and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, terrorist attacks, war, acts of government, power failure, sabotage, computer hacking, unauthorised access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.

  13. Waiver:

    No failure or delay by us in exercising any right, power or privilege under the ToU shall operate as a waiver of such right or acceptance of any variation of the ToU. Any failure or delay by a party to enforce or exercise any provision of these ToU, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party’s rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these ToU or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.

  14. Severability:

    If any provision of these ToU is void or declared void, deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these ToU, and the remainder of the ToU shall continue in full force and effect

  15. Jurisdiction:

    The ToU shall be governed, interpreted, and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be Mumbai.

  16. Notice:

    All notices to be issued pursuant to these ToU shall be served to the Registered User by email or by general notification on the Website. Any notice to be sent to the Website pursuant to these ToU shall be sent to the Website’s grievance officer by e-mail: customercare@beyondfamouslabels.com

  17. Dispute:

    In case the Seller rejects your return request, you can raise a dispute before the Grievance Officer. BFL will then try to mediate and resolve the dispute between both the parties. If the dispute is resolved in your favour, a refund is provided once the product is returned to the Seller. If the dispute is settled in favour of the Seller, you will be not entitled to any refund.

  18. Grievance Officer::

    In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

    Mr. Wilfred Fernandes
    Yo Sports Management Private Limited
    506, A-Wing, Kanakia Western Edge II,
    Western Express Highway, Borivali East,
    Mumbai, Maharashtra 400066
    Phone: +91- (022) 28700303/ 2299/ 2277
    Email: customercare@beyondfamouslabels.com
    Time: 10am to 6pm (Monday to Friday) (Saturday and Sunday closed)
    This ToU shall come into effect on 0000 hours India Standard Time.

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